Last Updated: 01/01/2024

Welcome to Royal Maison Vienna. Your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use, store, and disclose it in compliance with Austrian legislation.

By using our website (royalmaison.at) and our services, you consent to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information such as:

- Name

- Address

- Email address

- Phone number

- Payment details

b. Non-Personal Information

We may also collect non-personal information such as:

- Browser type

- IP address

- Pages visited

- Referring website

2. How We Use Your Information

We use the information we collect for the following purposes:

- To process and fulfill orders

- To communicate with you about products, services, and promotions

- To improve our website and services

- To comply with legal obligations

3. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.

4. Third-Party Services

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential.

5. Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

- Access your personal information

- Rectify inaccurate or incomplete information

- Erase your personal information

- Restrict or object to the processing of your personal information

- Receive your personal information in a structured, commonly used, and machine-readable format

8. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Royal Maison Vienna

Walfischgasse 15,

1010 Vienna

Phone: +43 1 202 4264

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Note: This Privacy Policy is provided for informational purposes only and does not constitute legal advice. For legal advice tailored to your specific situation, please consult with a qualified attorney familiar with Austrian privacy laws.